Terms of Service
Please read these terms carefully before using our services. By using Modernvintage, you agree to these terms.
1. Acceptance of Terms
By accessing and using Modernvintage ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Modernvintage is an online marketplace for authenticated pre-owned luxury goods. Our services include:
- Sale of authenticated pre-owned luxury items
- Authentication verification services
- Buy and sell consignment services
- Customer support and after-sales service
- Secure payment processing
- Global shipping and delivery
3. User Accounts
Registration:
To access certain features, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
Account Termination:
We reserve the right to suspend or terminate accounts that violate these terms.
4. Product Authenticity
We guarantee the authenticity of all items sold through our platform. Our authentication process includes:
- Expert inspection by luxury authentication specialists
- Verification of materials, craftsmanship, and markings
- Reference against authentic examples and brand standards
- Documentation of authentication findings
If an item is later determined to be non-authentic, we offer a full refund and authentication guarantee as outlined in our return policy.
5. Pricing and Payment
Pricing:
- All prices are displayed in the selected currency
- Prices include applicable taxes unless otherwise noted
- We reserve the right to modify prices without prior notice
- Price adjustments are not applied to completed purchases
Payment:
- We accept major credit cards, PayPal, and other payment methods
- All payments are processed through secure payment gateways
- We do not store credit card information on our servers
- Payment must be received before order shipment
6. Shipping and Delivery
We offer worldwide shipping with the following conditions:
- All items are insured during transit
- Delivery times vary by location
- Customs and duties may apply to international orders
- Signature required for high-value items
- Tracking information provided for all shipments
7. Returns and Refunds
30-Day Return Policy:
- Items must be returned in original condition
- All original tags and packaging must be intact
- Return shipping insurance required
- Refunds processed within 5-7 business days of receipt
Final sale items and customized orders cannot be returned. Please see our detailed return policy for complete terms and conditions.
8. Intellectual Property
All content on Modernvintage, including but not limited to text, graphics, logos, images, and software, is the property of Modernvintage or its content suppliers and is protected by intellectual property laws.
You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.
9. Prohibited Activities
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or servers
- Upload or transmit malicious code or viruses
- Violate any applicable laws or regulations
- Infringe on the rights of others
10. Disclaimer of Warranties
Our service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
In no event shall Modernvintage, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
12. Indemnification
You agree to defend, indemnify, and hold harmless Modernvintage and our licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
13. Governing Law
These terms shall be interpreted and governed by the laws of the jurisdiction in which Modernvintage operates, without regard to conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service constitutes acceptance of the modified terms.
15. Contact Information
If you have any questions about these terms of service, please contact our customer service team.
Email: support@modernvintage.com
Customer Service Hours: Monday-Friday 9AM-6PM EST
Last Updated: 2/27/2026