Shipping & Delivery
Fast, secure, and insured delivery to over 180 countries worldwide.
Domestic Shipping (China)
Standard Delivery
- • 3-5 business days
- • Free on orders over $10,000
- • $30 per item for orders under $10,000
- • Fully insured
- • Tracking included
International Shipping
Standard International
- • 7-14 business days
- • Free on orders over $10,000
- • $30 per item for orders under $10,000
- • Fully insured
Our Shipping Process
Order Confirmation
Instant confirmation with order details and tracking preparation
Authentication
Items undergo final verification before shipping
Secure Packaging
Premium packaging with insurance documentation
Dispatch & Tracking
Professional courier service with real-time tracking
Special Services
White Glove Delivery
Premium delivery service for high-value items over $10,000
- • Scheduled delivery time
- • Personal delivery specialist
- • Item inspection upon arrival
- • Premium packaging materials
Corporate & Gift Services
Specialized services for corporate clients and gift orders
- • Custom packaging
- • Gift wrapping options
- • Multiple delivery addresses
- • Corporate billing
Shipping FAQs
How long does authentication take before shipping?
Authentication typically takes 1-2 business days. During high-volume periods, it may take up to 3 business days.
Can I track my international shipment?
Yes, all shipments include comprehensive tracking. You'll receive tracking details via email once your order ships.
Do you ship to PO boxes?
We do not ship to PO boxes for high-value items. A physical address with signature confirmation is required.
What happens if my package is damaged during shipping?
All packages are fully insured. In the rare event of damage, we'll arrange for immediate replacement or full refund.
Can I change my shipping address after ordering?
Address changes can be made within 24 hours of ordering. After that, please contact our customer service team for assistance.